Account & Data Deletion
Last updated 24 Aug 2026
Delete your account & data
Runvees lets you permanently delete your account and associated data at any time. This page explains how, in line with Google Play requirements.
Option 1 — In the app
Go to More → Danger Zone → Delete account, then confirm. Your account is deleted immediately.
Option 2 — By email
Email hello@runvees.space from your account email with the subject "Delete my account". We will verify and delete your account within 7 days.
What gets deleted
- Your profile, display name, and login link.
- Run cards, bio links, uploaded photos, and personal bests.
- Your Strava connection and synced activities.
- Support tickets and feedback tied to your account.
What may be retained
We may retain limited records required by law or for fraud/payment purposes (e.g., transaction receipts) for up to the period required, in anonymized or minimal form.
Timeline
In-app deletion is immediate. Email requests are completed within 7 days. Backups are purged within 30 days.
Questions? Email us at hello@runvees.space.